Chief of Security

The role involves overseeing the planning, training, directing, and coordination of all security personnel to ensure the safety and security of hotel properties, employees, and guests. The incumbent will be responsible for enforcing safety protocols and managing security operations to maintain a secure environment throughout the hotel premises.

Key Responsibilities

- Direct and coordinate activities of all security staff, including uniformed guards and detectives, to implement management’s safety and security policies effectively.
- Develop and recommend safety and security measures to protect VIPs, guests, special hotel events, hotel property, employees, concessionaire areas, and vehicles in parking zones.
- Plan and schedule daily activities of security personnel to ensure all hotel areas are adequately secured at all times.
- Liaise with external police agencies for investigations related to crimes or accidents, ensuring minimal disruption to hotel operations and guest experience.
- Maintain professionalism by being courteous and polite to guests and hotel staff at all times.
- Conduct training sessions for hotel personnel on proper security procedures and organize periodic fire safety drills for fire brigade volunteers.
- Prepare daily incident reports, requisitions, investigation reports, inter-office memoranda, and absentee reports.
- Monitor the performance of security personnel, review logbooks, identify areas requiring follow-up, and address any deficiencies.
- Report urgent security matters promptly to hotel management.
- Coordinate with the Civil Defense Department and actively participate in the hotel’s firefighting, safety programs, and crisis management plans.
- Oversee the operation and maintenance of security equipment such as CCTV cameras, under-vehicle scanning systems, luggage scanners, and other security technologies installed on-site.

Required Qualifications

- Military retirement with a minimum of 15 to 30 years of relevant experience in security management.
- Master’s degree (MA) in a related field.
- Certification in Fire Safety Management.

Competencies

Strong written and verbal communication skills, creativity and innovation, sound decision-making abilities, and the capability to develop others are essential. The candidate must demonstrate flexibility, adaptability, initiative, supervision skills, multitasking, problem-solving, relationship building, teamwork, and stress tolerance. Proficiency in Microsoft Office, negotiation, report writing, and investigation skills are also required.

This position demands a seasoned professional capable of managing complex security operations within a dynamic hotel environment, ensuring the safety and satisfaction of all stakeholders.

Application Deadline: 21 October 2026