• Build & maintain profitable relationships with key customers.
  • Resolve customer complaints quickly and efficiently.
  • Keep customers updated on the latest products to increase sales.
  • Understand key customer individual needs and address these.
  • Conduct business reviews using CRM programs.
  • Excellent interpersonal & communication skills.
  • Proficient in all Microsoft applications.
  • Maintain a positive attitude focused on customer satisfaction.
  • Managing a team of customer service representatives, ensuring that they are providing excellent customer service and meeting performance metrics
  • Developing and implementing customer service policies and procedures to ensure consistent, high-quality customer service
  • Conducting regular training sessions for customer service representatives to ensure they have the knowledge and skills to provide excellent customer service
  • Handling escalated customer complaints or issues and resolving them in a timely and professional manner
  • Analyzing customer feedback and data to identify trends and areas for improvement in customer service
  • Collaborating with other departments.
  • Developing and maintaining relationships with key customers to ensure their satisfaction and retention
  • Identifying and implementing process improvements to increase efficiency and effectiveness in customer service operations
  • Preparing reports on customer service performance and presenting findings to senior management
  • Staying up-to-date on industry trends and best practices in customer service

Job Details

Total Positions:
1 Post
Job Shift:
First Shift (Day)
Job Type:
Job Location:
Gulberg 3, Lahore, Pakistan
No Preference
Minimum Education:
Career Level:
Entry Level
Minimum Experience:
1 Year (Customer Care Representative Field)
Apply Before:
Apr 17, 2023
Posting Date:
Mar 16, 2023

Work Environment

Supervisor’s gender:
Percentage of female coworkers:

Chisty Law Chambers

Law Firms/Legal · 51-100 employees - Lahore

Founded with over 20 years' experience in field of Law, Chisty Law Chambers (CLC) provides the highest quality service to our clients. CLC offer a full range of UK Immigration assistance and services, offering a complete solution for both individuals and businesses. This includes Investor Visa, Innovator Visa and Start Up Visa, covering initial applications, renewals, Indefinite Leave to Remain and British Citizenship. We pride ourselves in offering a complete customized immigration services and solutions for UK, New Zealand, Canada, Australia and Europe. We also offer legal services to our clients in Civil, Criminal, Tax and Corporate matters. We are enthusiastic and forward thinking about what we do and the areas in which we function. We have our offices in four major cities in Pakistan (Islamabad, Lahore, Faisalabad and Mirpur Azad Kashmir)and an associate office in Uk In the name and style of chisty law chambers limited, having company number 10768907. Association of “CLC” in UK only provides management consultancy services or redirect clients to “CLC” Pakistan for similar or Legal matters, and do not deal in litigation of matters. We have a strong reputation in offering an expert and efficient law services. Experienced and qualified team of lawyers advocating a compassionate and personalized approach. We fiercely guard our clients' interests, identifying the momentous connection between personal and business affairs. To warrant that we continue to produce as a business and deliver the highest quality service our team plays pre-eminent strategy when it comes to pleading, dispute resolution, arbitration and negotiations in the best interest of our clients.

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