Customer Service Representative

ChoicePoint Health Unverified

Multiple Cities, Pakistan

Posted Aug 13, 2021 331 views

PKR. 40,000 - 80,000/Month

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Job Description

A US-based healthcare company is looking for experienced and highly skilled CSR to join our dynamic team as a full-time candidate.

  • Excellent verbal and written communication and interpersonal skills.
  • Takes ownership of calls by investigating, researching, and resolving various questions regarding client health concerns,  insurance, credit, and payment.
  • Provides accurate treatment-related, insurance, and payment-related information in a timely manner.
  • Reviews client treatment journey and, where appropriate and based on established policies and procedures pursue the processes.
  • Works with other departments to resolve client or process-related issues.
  • Documents all activities in a clear and concise manner utilizing the appropriate systems and in accordance with established procedures. 
  • Initiates appropriate forms to fulfill client requests.
  • Previous experience in a customer-facing role, sales, or call center environment is helpful.

Job Details

Total Positions:
3 Posts
Job Shift:
Third Shift (Night)
Job Type:
Job Location:
No Preference
Minimum Education:
Career Level:
Experienced Professional
Minimum Experience:
2 Years
Apply Before:
Sep 14, 2021
Posting Date:
Aug 13, 2021
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ChoicePoint Health

Hospitality · 1-10 employees - Islamabad, Karachi, Lahore

ChoicePoint Health

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