Client Account Manger

Fresh graduates eager to launch their careers are encouraged to apply for the Client Account Manager position at SandLab. This role is ideal for proactive and communicative individuals who are passionate about company products and dedicated to serving clients effectively. The successful candidate will act as the primary liaison between the company and its clients, fostering strong, long-term relationships while ensuring that client needs are met with the most suitable products. Additionally, the role involves supporting internal teams by collecting sales leads, testimonials, and client feedback, analyzing data, and monitoring industry trends to enhance service delivery.

Key Responsibilities
- Communicate with clients to understand their needs and clearly explain the value of products.
- Build and maintain trusting, respectful relationships with clients.
- Collaborate with internal departments to ensure client requirements are fulfilled efficiently.
- Collect, track, and analyze client data to gain insights into consumer behavior.
- Maintain accurate records related to inventory and client accounts.
- Stay informed about company products and services to provide up-to-date information.
- Address and resolve client complaints promptly, improving processes to prevent future issues.
- Identify and report on industry trends to support strategic decision-making.
- Advocate for clients with a focus on enhancing their overall buying experience.

Required Qualifications
- Bachelor’s degree in sales, communications, or a related field.
- Exceptional verbal and written communication skills.
- Strong ability to collect, track, and analyze large volumes of data.
- Adaptability and excellent problem-solving capabilities.
- Active listening skills to understand client needs thoroughly.
- Ability to build rapport and collaborate effectively both internally and externally.
- Understanding of consumer behavior and industry trends.
- Comprehensive and accurate knowledge of company products.

Preferred Qualifications and Benefits
While additional education or experience may be preferred, fresh graduates with the right skills and enthusiasm are welcome to apply. The position offers a competitive salary range of PKR 75,000 to 90,000 per month, commensurate with experience and suitability.

The role includes a range of benefits designed to support employee well-being and professional growth:
- Market-leading salary with performance-based bonuses.
- Conveyance allowance to assist with commuting costs.
- Home internet subsidy to support remote work or learning.
- Dedicated professional development budget to encourage continuous learning.
- A friendly and collaborative work environment.
- Leave encashment options.

Office Hours and Location
The working hours are Monday to Friday, from 7:00 AM to 4:00 PM. The office is located in I-10/3, Islamabad.

Paid Leave Entitlements
Employees are entitled to annual leave, sick leave, and casual leave, ensuring a balanced work-life environment.

This opportunity is ideal for candidates who are eager to grow their careers in client management, enjoy working in a dynamic team, and are committed to delivering exceptional client service.