Posted Oct 29, 2026 4 views
Growth Rise Solutions, based in Bahira Town Phase 7, Rawalpindi, is seeking a dedicated professional to join our team full-time on-site during the morning shift from 10 am to 6 pm, with slight flexibility. We specialize in providing managed remote teams, marketplace operations, and business automation services to clients across the US, UK, Europe, and Asia. Our office supports a team of over 100 employees working collaboratively on various projects. This particular role focuses on one of our fastest-growing initiatives—a managed eBay store service where we handle everything from product listings and order processing to customer service and account health for sellers who entrust us with their stores.
In this role, you will engage with new sellers who contact us primarily through WhatsApp and referrals. These leads are warm and interested, and your responsibility will be to clearly explain our services, answer their questions, build trust, and guide them through the onboarding process. Once a client is onboarded, our operations team takes over the store management, allowing you to focus on the next lead. Communication will mostly be written, with about 70% of leads preferring WhatsApp and email, while the remaining 30% may request phone or video calls, which you will also handle professionally.
Key Responsibilities:
- Respond promptly and professionally to inbound leads via WhatsApp and email using clear, confident English.
- Maintain ongoing conversations over days or weeks without losing engagement.
- Assess each seller’s needs and effectively explain how our services meet those needs.
- Handle objections, pricing inquiries, and follow-ups in a personalized manner, avoiding scripted responses.
- Conduct phone and video calls with leads, primarily from the US, UK, and Europe, demonstrating clear and neutral spoken English.
- Guide new clients through the onboarding process and ensure a smooth handover to the operations team.
- Keep organized records of all leads, tracking their status and next steps.
- Provide weekly reports on lead activity, including conversions and reasons for lost opportunities.
Required Qualifications:
- 2 to 5 years of experience in sales, client onboarding, account management, or a similar client-facing role, preferably with international clients.
- Exceptional written English skills, with the ability to craft messages that sound professional and trustworthy to business owners.
- Clear and neutral spoken English for occasional calls, with confidence and no reliance on scripts.
- Comfortable appearing on camera during video calls, able to communicate naturally and confidently.
- Strong organizational skills, capable of managing 15 to 20 active conversations simultaneously without losing track.
- While eCommerce or eBay experience is a plus, it is not required as product training will be provided. Communication skills and confidence are essential and cannot be taught.
Preferred Qualifications and Additional Information:
This role is not suitable for recent graduates or individuals who rely on short, one-line replies or scripted communication. Candidates must demonstrate strong communication abilities, as this is a communication-centric position.
The position offers a starting salary of Rs60,000 per month and requires working in person at our Rawalpindi office. Applicants are encouraged to submit a video demonstrating their communication skills, as applications without a video will not be considered.
If you are a confident communicator with a professional approach and a passion for client engagement, this opportunity at Growth Rise Solutions could be the right fit for you.
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GrowthRatio Solutions
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