Client Acquisition & Operations Executive

We are seeking a motivated Client Acquisition & Operations Executive to join our team based in DHA Phase 2, Islamabad. This on-site position involves managing daily client operational requests, handling inbound sales inquiries, and driving job conversions. The ideal candidate will possess excellent communication skills, a strong sales aptitude, and an ownership mindset to actively grow client accounts while ensuring exceptional service delivery and client satisfaction. The role requires working day shifts with flexible hours between 1:00 PM and 1:00 AM.

Key Responsibilities:
- Manage and respond promptly to daily operational job requests from clients.
- Coordinate job progress with internal teams and contractors to ensure smooth execution.
- Handle inbound sales inquiries by preparing job scopes and efficiently closing jobs.
- Identify and implement growth opportunities within existing client accounts.
- Maintain strong, professional relationships with clients to foster trust and satisfaction.
- Monitor job statuses, follow up on pending actions, and proactively resolve any issues.
- Ensure all client communications are accurate, timely, and professional.
- Consistently meet and exceed sales, conversion, and performance targets.
- Maintain accurate records in CRM and internal systems to support operational transparency.
- Contribute to continuous improvement initiatives aimed at enhancing processes and client experience.

Required Qualifications:
- Excellent communication and negotiation skills to effectively engage clients and close sales.
- Proven ability in sales and job closing within a client-facing environment.
- Strong expertise in client handling and relationship management.
- Exceptional time management and multitasking capabilities to handle a fast-paced workload.
- Solid problem-solving and decision-making skills to address challenges proactively.
- Ability to perform well under pressure while maintaining high standards of organization and follow-up discipline.

Preferred Qualifications and Benefits:
- Performance-based incentives linked to a competitive salary and lucrative commission structure.
- Monthly and quarterly performance bonuses awarded as per company policy.
- Salary range: Rs 90,000 to Rs 100,000 per month.
- Work is conducted in person at the designated office location.

This role presents an exciting opportunity for candidates who thrive in dynamic environments and are driven to achieve measurable results while delivering excellent client service.