A leading North American agri-tech and automation company is seeking a Sales Assistant to join their remote team based in Karachi. In this role, you will be responsible for generating and managing sales opportunities by engaging with potential customers via email, phone, and online chat. Your duties will include qualifying leads, preparing accurate quotes, and guiding customers through the buying process. Maintaining up-to-date customer records in Zoho CRM will be essential to ensure smooth communication and coordination across teams. Reporting to the Sales Manager, you will work closely with Marketing, Technical Sales, and Order Processing departments to support overall sales objectives.
Key Responsibilities
- Prepare accurate quotes and confirm project details, ensuring that technical and production teams have all necessary information to deliver flawlessly.
- Maintain and organize the CRM by updating leads, opportunities, and tasks to keep the sales team aligned and informed.
- Collaborate with the marketing team to convert campaign leads into meaningful sales conversations.
- Support Account Representatives by providing current customer information, product materials, and timely follow-ups to advance deals.
- Foster strong relationships with key accounts through regular check-ins and account updates, helping to sustain customer satisfaction and loyalty.
Required Qualifications
- Bachelor’s or Master’s degree in Electronics, Industrial Electronics, Computer Science, Physics, Business Management, or a related field.
- Minimum of 4 years of inside sales experience, preferably within B2B or technical industries.
- Excellent communication and interpersonal skills; confident, extroverted, and persuasive in customer interactions.
- Highly organized, proactive, and dedicated to thorough follow-up with customers.
- Strong written English skills with keen attention to detail in all communications.
- Experience using CRM tools, preferably Zoho CRM, along with proficiency in Google Workspace or Microsoft Office.
- Ability to thrive in a fast-paced, remote work environment and quickly learn new systems and product knowledge.
Work Details
- Employment Type: Full-Time
- Work Mode: Remote
- Location: Karachi
- Working Hours: US Time Zone (6 PM to 3 AM)
- Experience Required: 4-5 years
- Excellent English communication skills are essential.
This opportunity offers a dynamic work environment within a forward-thinking agri-tech company, providing a chance to contribute meaningfully to innovative automation solutions. The role demands a motivated individual who can effectively bridge communication between customers and internal teams to drive sales success.
HR Ways, an award-winning technical recruitment firm, is facilitating this hiring process. With a global presence and partnerships with over 300 employers, HR Ways specializes in connecting top talent with leading software houses and IT product companies worldwide.