Client Cycle Coordinator

This full-time, on-site Client Cycle Coordinator position is based in Lahore and involves supporting international management-system certification clients across Pakistan and UAE teams. The role focuses on ensuring smooth client interactions by maintaining accurate records, monitoring audit schedules, and managing communication between clients and internal teams. The ideal candidate will work primarily during morning shifts and be prepared for occasional travel as part of their responsibilities.

Key Responsibilities
- Maintain and update comprehensive client records to ensure accuracy and accessibility.
- Track and monitor audit dates, ensuring timely follow-ups and preparation for upcoming audits.
- Coordinate the collection and submission of required documents and responses from clients and internal teams.
- Arrange and manage logistics related to audits and client meetings, facilitating smooth operations.
- Proactively follow up on pending actions and escalate issues to appropriate stakeholders when necessary.
- Collaborate effectively with teams across Pakistan and UAE to support client certification processes.

Required Qualifications
- Minimum of two years’ relevant experience in client coordination or a related administrative role.
- Proficient in English communication, both written and verbal, to interact with international clients and teams.
- Strong skills in Microsoft Excel, Word, calendar management, and CRM software for efficient task handling.
- Ability to work under pressure and manage multiple tasks with attention to detail.
- Willingness to work morning shifts and undertake travel as required.

Preferred Qualifications and Benefits
- Experience working with international certification or management systems clients is highly desirable.
- Competitive salary range of PKR 50,000 to 80,000, commensurate with experience and skills.
- Opportunity to work in a dynamic environment supporting cross-border teams and clients.
- Exposure to international standards and certification processes, enhancing professional growth.

This role offers a valuable opportunity for candidates looking to develop their career in client coordination within the certification industry, combining administrative expertise with international collaboration.