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Job Description: Client Operations Executive – Night Shift
Location: DHA Phase 2, Islamabad
Shift Timings: 12:00 AM – 9:00 AM and 9:00 PM - 6:00 AM
Work Mode: On-site (In-person)
Job Summary: We are seeking a highly motivated Client Operations Executive to manage daily client operational requests, handle inbound sales, and drive job conversion. This is a fast-paced, performance-driven role requiring strong client communication, sales capability, and an ownership mindset. The ideal candidate will actively grow the client account while ensuring high levels of service delivery and client satisfaction.Roles & Responsibilities:
- Manage and respond to daily operational job requests from clients.
- Coordinate job progression with internal teams and contractors.
- Handle inbound sales inquiries, prepare job scopes, and close jobs efficiently.
- Identify and execute growth opportunities within existing client accounts.
- Maintain strong, professional client relationships.
- Monitor job statuses, follow up on pending actions, and resolve issues proactively.
- Ensure accurate, timely, and professional client communication.
- Meet and exceed sales, conversion, and performance targets.
- Maintain accurate records in CRM and internal systems.
- Support continuous improvement in processes and client experience.
- Strong communication and negotiation skills.
- Proven sales and closing ability.
- Expertise in client handling and relationship management.
- Excellent time management and multitasking skills.
- Strong problem-solving and decision-making capabilities.
- Ability to perform under pressure in a fast-paced environment.
- High level of organization and follow-up discipline.
- Performance-Based Incentives
- Competitive Salary
- Lucrative Commission Structure
- Monthly and quarterly performance bonus, as per company policy.
Skills
Organization
Sales Targets
Job Scoping
Inbound Sales
Client Requests
Client Operations
Process Improvement
Issue Resolution
CRM Recordkeeping
Follow-up
Client Communication
Decision-making
Problem-Solving
Multitasking
Time Management
Operational Coordination
Job Conversion
Client Relationship Management
Negotiation
Sales
Job Details
Total Positions:
1 Post
Job Shift:
First Shift (Day)
Job Type:
Gender:
No Preference
Age:
18 - 65 Years
Career Level:
Mid-Level
Maximum Experience:
5 Years
Apply Before:
Oct 28, 2026
Posting Date:
Oct 22, 2026
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