This employer is no longer accepting CVs for this job, it has been deactivated by the company\'s administrator.
Posted Nov 10, 2021 11 views
Responsibilities
- Ensure that our customers have a great experience using our service by responding to their questions via phone, SMS, e-mail, Facebook, CRM, and any other way that customers might think of to get in touch with us.
- Liaise with our mobile operator, Merchants and other partners as required to help quickly resolve any problems that customers have using our service.
- Assist to conduct and carry out transaction tests to identify any potential issues of payment channels.
Qualifications
- At least 3 years experience in customer-focused role (service, hospitality, call centre, etc.)
- Positive personality and attitude
- Flexible to changes and has sense of urgency
- Excellent problem-solving skills
- Time management skills
- Prior experience in leading a team will be a big plus
- Fluent in English and Urdu
Job Details
Industry:
Functional Area:
Total Positions:
1 Post
Job Shift:
First Shift (Day)
Gender:
No Preference
Minimum Education:
Bachelors
Career Level:
Experienced Professional
Minimum Experience:
3 Years
Apply Before:
Dec 11, 2021
Posting Date:
Nov 10, 2021
Coda Payments
E-Commerce / E- Business · 201-300 employees - Karachi
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