Customer Sales Representative

Code & Tell is seeking a dedicated Customer Sales Representative to join our dynamic sales team. The ideal candidate brings a professional and confident demeanor when engaging with customers, handling inquiries, and closing sales. This role requires strong communication, interpersonal, and negotiation skills to effectively present products and services, build customer relationships, and achieve sales targets. The candidate should be target-oriented, able to manage follow-ups efficiently, and demonstrate problem-solving abilities to address and resolve customer challenges promptly. In this role, the Customer Sales Representative will collaborate closely with the sales team to drive lead generation and convert prospects through cold calling and other outreach methods. Although this position does not include team management responsibilities, it offers an opportunity to develop sales expertise and contribute significantly to company revenue growth at Code & Tell. Previous experience in sales or customer service is preferred, along with a commitment to maintaining a professional appearance and demeanor during all customer interactions.
Responsibilities

Generate qualified leads through effective cold calling & networking.
Engage with potential and existing customers to understand their needs and present suitable products or services.
Negotiate terms of sales while ensuring mutual satisfaction for the customer and Code & Tell.
Maintain accurate records of customer interactions, inquiries, and follow-ups in the company database.
Achieve or exceed individual sales targets and contribute to overall team sales goals.
Respond promptly and professionally to customer inquiries, providing clear and accurate information.
Build and maintain long-term relationships to encourage repeat business and customer loyalty.
Collaborate with the sales team to develop strategies that improve lead conversion and customer retention.
Stay informed about product updates, pricing changes, and industry trends to provide customers with up-to-date information.
Address and resolve customer issues and complaints with patience and professionalism.
Prepare and deliver sales presentations and proposals to prospective clients as required.