Cold caller

Edream International is a branding and content creation company dedicated to helping businesses develop clear, consistent, and professionally designed brand identities. By integrating branding, brand identity, communication, and content creation, the company aims to build authentic and recognizable brand presences for its clients. The team focuses on enhancing client communication and ensuring content relevance to target audiences through brand communication, creative content, and brand presentation.

We are currently seeking a full-time Cold Caller to join our on-site team in Islamabad. This role operates from 7 PM to 5 AM and involves reaching out to potential clients by phone to introduce Edream International’s branding and content services. The primary goal is to generate interest and qualified leads that can be passed on to the sales team. The Cold Caller will follow call scripts, answer basic service-related questions, schedule follow-up calls or meetings, and maintain accurate call records in CRM or tracking systems. Collaboration with team members to improve outreach strategies is also an important aspect of this role. Meeting daily call and conversion targets while maintaining professional and respectful communication with prospects is essential.

Key Responsibilities:
- Conduct outbound calls to potential clients to introduce company services and generate leads.
- Follow established call scripts and respond to basic inquiries about branding and content services.
- Schedule follow-up calls or meetings for the sales team based on client interest.
- Update and maintain accurate call records and brief call summaries in CRM or tracking tools.
- Collaborate with team members to refine outreach strategies and improve lead generation efforts.
- Consistently meet or exceed call volume and conversion targets while maintaining professionalism.

Required Qualifications:
- Strong verbal communication and active listening skills.
- Proficiency in persuasion, negotiation, and objection handling during phone conversations.
- Basic customer service skills, including empathy, patience, and professionalism.
- Effective time management and organizational abilities to maintain accurate call records.
- Familiarity with sales processes, lead generation, and CRM or call tracking software.
- Minimum educational qualification of a high school diploma or equivalent.
- Ability to work on-site in Islamabad during assigned hours and collaborate effectively with branding and sales teams.

Preferred Qualifications and Benefits:
- A bachelor’s degree in business, marketing, or a related field is advantageous.
- Previous experience in cold calling, telemarketing, or call center environments is preferred but not mandatory.

This position offers an opportunity to be part of a dynamic team focused on delivering impactful branding solutions while developing valuable sales and communication skills in a professional setting.