We are seeking an experienced cold caller and appointment setter based in Lahore to join our close-knit Upwork agency specializing in cold outreach for small and medium-sized businesses. Our team values honesty, dedication, and career growth, providing comprehensive training and mentorship to help agents develop their skills. This role offers a unique opportunity to work in a supportive environment with potential for long-term advancement and earnings in USD through our Upwork platform.
Key Responsibilities
- Conduct outbound cold calls to prospective clients during night shift hours.
- Set appointments and generate qualified leads for the sales team.
- Maintain accurate records of calls and appointments in the company CRM.
- Demonstrate professionalism and effective communication to build trust with potential clients.
- Adhere to scheduled working hours reliably and manage time efficiently.
- Continuously improve calling techniques through feedback and training sessions.
Required Qualifications
- Fluent spoken English with clear and confident communication skills.
- Proven experience in cold calling or call center roles, preferably with appointment setting exposure.
- Serious and career-oriented mindset with a strong work ethic; punctuality and reliability are essential.
- Willingness and ability to work night shifts from 6:00 PM to 3:00 AM, Monday through Friday, including a one-hour break.
- Must be based in Lahore and able to work from our office location at 108 Orange Square, Singhpura. Candidates are encouraged to verify the office location before applying.
Preferred Qualifications and Benefits
- A positive attitude toward learning and professional growth, with openness to mentorship and training.
- Opportunity for top performers to transition into our Upwork agency team, enabling direct earnings in USD.
- Competitive salary range from PKR 40,000 to 100,000 per month, commensurate with experience.
- Additional incentive of a flat PKR 45,000 bonus upon achieving 15 positive client show-ups.
- Work environment that fosters a family-like culture, distinct from typical call center atmospheres, emphasizing care and support for team members.
- Long-term career prospects with ongoing skill development and financial growth.
Applicants are requested to carefully review the job requirements, particularly the location and shift timings, before applying. We seek committed and capable individuals who are serious about their career progression.
Application Questions
- How many years of call center or cold calling experience do you have?
- Have you checked the office location on Google Maps? Please provide the address of our office in your response.
This is an in-person position requiring attendance at the specified Lahore office. If you meet the criteria and are ready to join a dedicated team focused on growth and success, we encourage you to apply.