Cold Calling Specialist & VA

NSOL BPO, a growing business process outsourcing company based in Bahria Town Phase 7, Rawalpindi, is seeking a motivated and organized Virtual Assistant (VA) to join their onsite team. This full-time role offers fresh graduates and entry-level professionals an excellent opportunity to start a career supporting international clients, primarily in the US market. The position involves a variety of administrative and business development tasks, including cold calling, lead generation, appointment setting, email management, and CRM updates. Working hours are from 8:00 AM to 5:00 PM (Pakistan Standard Time), with a monthly salary ranging from PKR 60,000 to 80,000. NSOL BPO provides hands-on training and a collaborative environment to help you grow professionally.

Key Responsibilities
- Conduct outbound cold calls to potential international clients to introduce services and identify new business opportunities.
- Generate and qualify leads through cold calling, LinkedIn, email outreach, and online research.
- Communicate professionally with prospects, decision-makers, and clients across different time zones.
- Schedule appointments and Zoom meetings with qualified prospects.
- Follow up with potential clients via phone, email, and other communication channels.
- Handle objections professionally while maintaining positive relationships with prospects.
- Maintain accurate records of calls, leads, follow-ups, and appointments in CRM systems.
- Provide daily administrative and operational support to international clients.
- Manage professional email correspondence, inbox organization, and timely follow-ups.
- Coordinate calendars, schedule meetings, and manage appointments across multiple time zones.
- Conduct online research and prepare organized prospect lists and reports.
- Perform data entry, database updates, and document management tasks.
- Update CRM systems, spreadsheets, and client records regularly.
- Assist with email marketing campaigns and basic business development activities.
- Prepare presentations, reports, and other business documents.
- Collaborate with internal teams and management to ensure smooth workflow.
- Track daily activities, maintain performance reports, and work toward assigned calling and lead-generation targets.
- Learn and adapt to new software, automation tools, and AI-powered productivity platforms.
- Complete assigned tasks accurately and within deadlines.

Required Qualifications
- Fresh graduates are encouraged to apply.
- Bachelor’s degree or equivalent qualification.
- Strong spoken and written English communication skills.
- Confidence in making outbound cold calls and engaging with international prospects.
- Ability to ask relevant questions, handle objections professionally, and maintain client interest.
- Strong interpersonal, organizational, and time-management skills.
- Basic computer proficiency and online research capabilities.
- Familiarity with Microsoft Office, Google Workspace, Gmail, and Google Sheets.
- Ability to write professional emails and communicate effectively with international clients.
- Willingness to learn sales communication, cold calling techniques, and appointment setting.
- Quick learner of new software, tools, and business processes.
- Responsible, proactive, organized, and target-oriented.
- Comfortable working in a fast-paced onsite environment.

Preferred Qualifications and Benefits
- Previous experience in cold calling, telesales, appointment setting, or lead generation is a plus but not mandatory.
- Familiarity with international calling campaigns, especially targeting the US market.
- Experience with CRM platforms such as GoHighLevel, HubSpot, or Salesforce.
- Skills in LinkedIn prospecting and email outreach.
- Knowledge of project management tools like ClickUp, Trello, or Asana.
- Proficiency in Microsoft Excel and Google Sheets.
- Experience with email marketing and basic social media management.
- Familiarity with AI productivity tools such as ChatGPT.
- Prior virtual assistance, administrative support, or customer service experience is advantageous.
- NSOL BPO offers hands-on training in virtual assistance, cold calling, and lead generation.
- Exposure to international clients and business markets.
- Practical experience in appointment setting, CRM management, and client communication.
- Opportunities to learn professional business tools and AI-powered platforms.
- Continuous learning, professional development, and career growth prospects.
- A professional and collaborative work environment with long-term career opportunities.

This role is ideal for candidates eager to develop a career in international business support and client communication while working onsite in Rawalpindi.