Communication Support Officer (CSO)

The Communications and Digital Support Officer is responsible for supporting programme communications through digital content development, stakeholder coordination, social media management, communication reporting, content planning, and partner engagement.

The position serves as the operational focal point for digital communications and communication coordination, ensuring programme information, field updates, content, and communication materials are effectively collected, packaged, disseminated, and reported.

The role will work closely with programme teams, district teams, implementing partners, media partners, and the AV & Multimedia Officer to support communication objectives.

Key Responsibilities:

Digital Content Development: Develop concepts for social media and digital communication content, design static graphics and digital communication materials, create carousel posts, infographics, and digital awareness materials, adapt content for various platforms, produce simple video edits, and develop platform-specific content packages.
Social Media Management: Develop and maintain social media content calendars, coordinate content scheduling and publication, draft social media captions, manage content trackers, support implementation of digital campaigns, and monitor platform activity.
Communication Planning and Content Coordination: Support implementation of communication plans, maintain communication workplans, coordinate with programme teams, and ensure communication deliverables are completed on time.
Stakeholder and Partner Engagement: Coordinate communication activities with district teams and partners, support engagement with various stakeholders, and maintain stakeholder contact lists.
Information Collection and Partner Reporting: Serve as the focal point for collecting communication-related updates from programme partners, ensure information received is complete, and maintain records of communication activities.
Communication Reporting and Documentation: Compile communication updates, prepare monthly reports, draft briefing notes, and maintain documentation of communication activities.
Content Development and Writing: Draft human-interest stories, stakeholder profiles, and prepare messaging packages for campaigns.
Monitoring and Digital Analytics: Monitor performance of communication activities, track social media analytics, and identify high-performing content.
Campaign Communication Support: Develop campaign content calendars and coordinate communication inputs.

Required Qualification:

Bachelor’s degree or Advanced degree in Journalism, Communications, or a related field.

Required Experience:

With Bachelor’s degree, five years of relevant professional experience.
With Advanced degree, three years of relevant professional experience.Location:
Karachi, Sindh

Notice:

MicroMerger is an equal-opportunity and female-friendly employer. Qualified women are strongly encouraged to apply.
Selection will be based on merit, qualifications, experience, and job requirements, without discrimination.
Only eligible and shortlisted candidates will be contacted for tests or interviews.
Incomplete, inaccurate, or late applications may not be considered.
Any attempt to influence the recruitment process, including bribery, favouritism, pressure, or personal references, will result in immediate disqualification.
MicroMerger has zero tolerance for sexual exploitation and abuse, sexual harassment, corruption, fraud, discrimination, and workplace misconduct.
Positions may be offered on a contract basis and extended according to performance, project needs, and funding availability.
MicroMerger reserves the right to change the number of positions, close the vacancy early, reject applications, or cancel the recruitment process at any stage.
By applying, candidates consent to the use of their application information in MicroMerger’s internal recruitment and applicant tracking system.

Skills

Briefing & Documentation Communication Reporting & Analytics Stakeholder Engagement Human-Interest Storytelling Content & Copy Writing Graphic Design & Digital Materials Digital campaign development Social Media Management

Job Details

Industry:

Information Technology

Functional Area:

Information Technology

Total Positions:

1 Post

Job Shift:

First Shift (Day)

Job Type:

Contract

Department:

Polio PK

Job Location:

Karachi, Pakistan

Gender:

No Preference

Minimum Education:

Bachelors

Degree Title:

Bachelor's degree or Advanced degree in Journalism, Communications, or a related field

Career Level:

Experienced Professional

Experience:

3 Years - 5 Years (With Bachelor’s degree, five years of relevant professional experience. With Advanced degree, three years of relevant professional experience.)

Apply Before:

Sep 21, 2026

Posting Date:

Sep 11, 2026

MicroMerger (Pvt.) Ltd.

Information Technology · 601-1000 employees - Karachi

MicroMerger (Pvt.) Ltd works closely with the UN, government and non-governmental organizations with key focus on humanitarian and development sectors including: emergency response, health and education systems, water and sanitation, microfinance and gender. MicroMerger (Pvt.) Ltd is operating in Pakistan from Islamabad head office & four field offices. MicroMerger (Pvt.) Ltd have resources to run assignments in any part of Pakistan including major cities and remote rural areas in the five provinces. As Private Limited firm with firms grounds across Pakistan; we claim and provide strong financial management system and process in place.