Community Manager

The Conglomerate Communications Pvt Ltd

Lahore , Pakistan

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Posted 18 hours ago Report Job

We are seeking a dynamic Community Manager to oversee and enhance engagement across multiple social media platforms including Facebook, Instagram, TikTok, X, and YouTube. The ideal candidate will be responsible for fostering positive interactions, monitoring audience sentiment, and collaborating with various teams to create compelling community content. This role requires a proactive individual who can manage multiple brands in a fast-paced environment while staying current with social media trends and internet culture.

Key Responsibilities

Manage daily community engagement across all relevant social media channels, ensuring timely and appropriate responses to comments, messages, and audience inquiries that align with each brand’s tone and guidelines. Monitor conversations and trends to identify opportunities for engagement and growth.

Collaborate closely with Creative, Content, Digital, and Account teams to develop and implement engaging community content that supports social media campaigns, product launches, and activations. Escalate any complaints, sensitive issues, or potential reputational risks to the appropriate internal teams promptly.

Track and analyze engagement metrics, audience feedback, and community insights to prepare regular performance reports. Maintain awareness of emerging platform features, internet culture, and evolving audience behaviors to keep the community strategy relevant and effective.

Required Qualifications

Bachelor’s degree in Marketing, Communications, Mass Communication, Media Studies, or a related discipline is required. Candidates should have 2 to 4 years of experience in community management, social media, digital marketing, or within an advertising or communications agency.

Strong written and verbal communication skills are essential, along with a solid understanding of social media platforms, trends, and audience behavior. The ability to manage multiple brands simultaneously and respond effectively in a fast-paced environment is critical.

Excellent coordination, problem-solving, and interpersonal skills are necessary to work collaboratively across teams and handle community challenges professionally.

Preferred Qualifications

Experience working in an advertising firm and managing communities for diverse clients is highly desirable. A good grasp of social media trends and audience behavior will be advantageous.

Additional Information

This position requires in-person work at the designated office location. Candidates with a Bachelor’s degree and at least two years of community management experience are preferred.

Applicants will be asked to respond to the following questions during the application process:
- Have you previously worked in an advertising firm?
- Have you managed communities for different clients?
- Do you have a good understanding of social media platforms, trends, and audience behavior?

This role offers the opportunity to contribute to vibrant online communities while working alongside creative and strategic teams to drive brand engagement and growth.