Concept Beverages Pvt Ltd is a UK Based company launching in Lahore, Pakistan with one of its high-demand brands. (Name will be revealed very soon via digital and print media).
We are looking for young and energetic staff to run the daily operations of the café.
For now, we are launching with 1 brand with a couple of Add-Ons, and later we will be introducing all of our brands.
It will be a great opportunity for talented individuals to grow with us in the local market while gaining exposure of an International Brand.
Responsibilities of Café Manager
Manage day-to-day operations of the cafe
Train employees on drinks preparation and proper use of coffee equipment, fresh juices, and smoothies’ machines. (Initial basic training will be provided by Concept Beverages Pvt Ltd but you should have hands-on experience of machines).
Coordinate with vendors and order supplies, as needed (like takeaway cups, coffee, milk, and other ingredients)
Maintain updated records of daily, weekly, and monthly revenues and expenses
Suggest & Add new menu items based on seasonality and customers’ preferences
Advise staff on the best ways to resolve issues with clients and deliver excellent customer service
Ensure all cafe areas are clean and tidy
Nurture friendly relationships with customers to increase loyalty and boost our reputation
Work experience as a Cafe Manager or Barista
Good math skills
Flexibility to work in rotating shifts (including weekends and public holidays)
Excellent communication skills with the ability to manage and motivate a team
Customer service attitude
High school diploma
Additional certification (e.g. in Business Administration or Hospitality) is a plus
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