Connect Engineers & Consultants is seeking a detail-oriented Computer Operator with a minimum of two years of experience to join the team. This role requires managing and maintaining digital and physical documents, supporting customer communication, and performing various administrative tasks using multiple software tools. The ideal candidate holds a bachelors degree preferably in a computer-related field and possesses proficient skills in MS Office, Google Workspace, and other related technologies. The position involves overseeing a small team of two members to ensure smooth daily operations and timely document management.
The Computer Operator handles critical functions such as document preparation, record keeping, and customer relationship management using CRM software. The role demands fast and accurate typing skills, strong attention to detail, ability to troubleshoot basic hardware or software issues, and excellent communication capabilities in English and Urdu. This position is pivotal for ensuring efficient office workflows, facilitating client interactions, and supporting accounting activities using software like Zoho Books. The operator also collaborates closely with team members to meet deadlines and maintain high standards of data accuracy and confidentiality.
Responsibilities
Prepare, format, and organize official documents, letters, forms, and client files according to company standards.
Maintain accurate records and perform timely data entry across various company systems including CRM and accounting software.
Manage email correspondence and files within Google Workspace, ensuring proper classification and accessibility.
Communicate professionally with clients via phone, email, and WhatsApp to provide updates on documents, appointments, and resolve inquiries.
Edit, convert, and organize PDF documents efficiently while ensuring document integrity.
Support invoice preparation and basic accounting data entry using Zoho Books or similar software applications.
Assist with printing, scanning, and filing of client documentation ensuring records are current and accessible.
Coordinate with team members to monitor and meet document deadlines and operational targets.
Troubleshoot minor technical issues with printers, peripherals, and software to minimize downtime.
Handle customer database maintenance and ensure CRM software is updated with accurate data.
Exhibit strong attention to detail to detect and correct errors during data entry and document processing.
Utilize strong communication skills to effectively handle client interactions and internal team collaboration.
Manage the performance and workflow of a small team of two to optimize productivity and quality standards.
Perform research tasks as required to support office operations and client services.
Maintain confidentiality and security of all company and client records and sensitive information.
Employ time management skills to prioritize tasks and ensure timely completion of daily responsibilities.