Consultant, QA - Manager, QA

Centric Brands is a leading lifestyle brand collective specializing in designing, sourcing, marketing, and selling high-quality products across women’s, men’s, and children’s apparel, accessories, entertainment, and beauty segments. The company thrives on innovation, creativity, and analytical thinking, fostering a culture of respect and collaboration. Centric Brands is committed to driving future growth through customer focus and brand excellence, creating an environment where teamwork and ethical standards are paramount.

Key Responsibilities

Lead and oversee inspection activities to ensure consistent production quality, adequate order quantities, and timely delivery. Demonstrate strong leadership, communication, and teamwork skills while providing effective problem-solving and decision-making. Take full ownership of all Standard Operating Procedures (SOPs) and ensure their proper implementation at the factory level. Regularly report quality performance to senior management and escalate critical issues promptly. Uphold ethical standards, including compliance with customer codes of conduct, sustainability, and worker safety, while identifying cost-saving opportunities.

Provide training on new techniques, SOPs, and continuous improvement initiatives such as Kaizen and Lean methodologies. Cascade Centric SOP training across all factory levels and enforce disciplinary actions for violations. Organize regular quality assurance (QA) staff training, knowledge-sharing sessions, and quality awareness events.

Conduct style-specific risk assessments during the development stage and ensure adherence to SOPs in inspections, packaging, storage, and QA reporting. Prevent garment defects by identifying system, human, or machine errors and linking them to corrective solutions. Maintain all brand files, technical documents, and audit records systematically.

Perform technical audits and provide corrective action plans (CAP). Enforce zero tolerance for children’s product safety issues, including needle policies, trims, and metal detection. Monitor safety protocols related to children’s products, prints, embroidery, and embellishments. Manage product safety recordkeeping and compliance, investigate risks related to long-storage goods, and ensure secure storage with pre-inspections before QA reviews.

Coordinate and guide factory Brand Technical Managers and QA teams to strengthen SOP adherence, reporting, and monitoring. Organize inspection schedules covering all production stages and ensure packaging best practices are followed. Supervise CAP development and follow up on implementation. Integrate quality checks driven by training needs analysis into production schedules.

Serve as the primary liaison with Centric and buyer QA teams to align quality expectations. Facilitate customer audits, demonstrate SOP compliance, and address concerns. Maintain audit readiness for customer, third-party, and internal audits. Prepare CAPs following audit findings and communicate updates to top management. Ensure factories meet Centric’s evaluation metrics such as KPIs and SOP compliance.

Develop and implement product quality standards in line with buyer and international norms. Review and approve all sample stages, conduct pre-production meetings, and verify technical and quality parameters. Authorize shipment release only after successful inline and final inspections. Ensure all required testing—including lab, chemical, physical, and restricted substance list (RSL)—is completed and documented. Review technical files for accuracy.

Analyze recurring defects and maintain defect trend reports with preventive actions. Track KPIs for QA performance and factory evaluations. Organize QA-related roles, job descriptions, and responsibilities. Implement continuous improvement programs such as Kaizen, Lean, and root cause analysis (RCA).

Required Qualifications

10 to 15 years of experience in the garment industry with strong technical knowledge of apparel. Deep understanding of inspection processes and requirements. Comprehensive knowledge of garment construction, fabrication, trims, print techniques, washing technology, and children’s safety standards. Familiarity with garment manufacturing and quality control systems within factories. Bachelor’s degree holder with proficiency in written English for document comprehension and reporting. Basic computer skills, including Microsoft Office, Excel, and Outlook.

Preferred Qualifications and Additional Information

Candidates should embody Centric’s core values of being innovative, resourceful, collaborative, and respectful. Strong behavioral competencies include problem-solving, initiative, ownership, communication, and the ability to drive image improvement. Fluency in English and Urdu is required. The role may require travel as needed.

Join a company that encourages involvement in community initiatives such as Be Green, Be Giving, and Be Celebrated. Centric Brands is an Equal Opportunity Employer committed to fostering an inclusive and supportive work environment.