Content writers | Social media interns | Call centre agents with 1 year Experience

Keystone Medics is a leading provider of customized medical billing and revenue cycle management (RCM) solutions designed to enhance the financial performance of healthcare practices. By managing billing, compliance, and collections, Keystone Medics allows medical teams to concentrate on delivering quality patient care. The company’s team of certified billing specialists, coders, and revenue experts employs precise, transparent processes and advanced technology to ensure accurate claims and faster reimbursements. Serving private clinics, specialty groups, and large healthcare facilities, Keystone Medics acts as a trusted billing partner dedicated to maximizing revenue retention.

Key Responsibilities

Content Writers will be responsible for creating clear, engaging web and marketing content related to medical billing and healthcare topics. They will conduct thorough research to ensure accuracy and alignment with the company’s brand voice. Social Media Interns will assist in developing and scheduling social media posts, monitor audience engagement, support content strategy initiatives, and contribute to growing the company’s online presence. Call Centre Agents will manage inbound and outbound calls, respond to client inquiries, provide detailed information about services, document call interactions, and collaborate with internal teams to resolve issues efficiently. All team members are expected to work collaboratively, meet daily productivity targets, and maintain professional communication standards in a fast-paced, on-site environment based in Lahore.

Required Qualifications

Candidates should demonstrate strong writing skills with the ability to produce clear, engaging, and accurate content. Proficiency in content strategy and research is essential to plan effective messaging and gather reliable information. Attention to detail through solid proofreading skills is required to maintain error-free and consistent communication. For Social Media Interns, basic skills in content creation, scheduling, and engagement tracking are necessary. Call Centre Agents must possess confident verbal communication, active listening, and customer service abilities. A minimum of one year of professional experience in a related role is required, with preference given to those with backgrounds in call centers, content creation, or social media management. Candidates should be able to work on-site in Lahore, manage their time effectively, and collaborate within a diverse and inclusive team environment. While a diploma or degree in Communications, Marketing, English, Business, or a related field is advantageous, it is not mandatory.

Preferred Qualifications and Benefits

Experience in healthcare, medical billing, or revenue cycle management is considered a strong advantage for all positions. The opportunity to work with a specialized team of experts in a growing company offers valuable exposure to the healthcare financial services sector. Keystone Medics fosters a collaborative workplace culture that supports professional development and encourages employees to contribute meaningfully to the company’s success.

This full-time, on-site opportunity is ideal for motivated individuals seeking to build or advance their careers in content writing, social media, or client service within the healthcare industry.