Cooperative Computing is seeking a hands-on, dedicated, experienced, results-oriented VP – of Service Delivery to run a high-profile team. You will be challenging and advising multiple teams and levels of leadership while assessing and enhancing the Agile maturity across the enterprise. The VP – of Service Delivery would be a high-profile strategic and operational addition to our leadership team, delivering superb product, project, and service delivery to our growing customer book of business in the most efficient and effective manner possible. Working in collaboration with our Sales and Marketing teams the primary mission is to fortify our CSAT numbers and develop and deploy seamless processes and interventions that delight our customers, Board, and all key stakeholders. We are seeking a broad experience Leader who understands and can influence and shape the perception of each customer and contact experience. We need you to be a problem solver who is creative in conceptualizing and defining innovative opportunities. This is a highly visible role with a huge impact.
Cooperative Computing is a business-focused Digital Transformation company that helps organizations create demonstrable business value through the use of technology. We help Enterprises across the globe to develop and execute technology strategies that drastically reduce operating costs or drive critical competitive advantage, Cooperative Computing ensures your business can obtain the desired ROI or has a valid exit strategy that can be executed with little or no risk. With a systematic approach and a well-vetted partner network, Cooperative Computing can tackle the most complicated and sophisticated business issues that require technical experience and depth that is rare in today’s chaotic technology marketplace. In today’s financially demanding marketplace, no services business executive (whether internal or external services) can be limited by not having a clear vision of services provided, costs for these services transparently mapped out, and a strategy to continuously improve these costs or increase the value of the service. Join us and let the journey to value creation begin!