Coordinator, Phlebotomy Centre Lower Sindh (Nawabshah)

The Aga Khan University Hospital (AKUH) is seeking a Coordinator for Sales & Marketing at its Phlebotomy Centre in Lower Sindh, Nawabshah. This role is based within the Department of Pathology and Laboratory Medicine, a leading academic and diagnostic center providing high-quality laboratory services across Pakistan. The department is accredited by the College of American Pathologists (CAP) and comprises multiple specialized sections, including Chemical Pathology, Hematology & Transfusion Medicine, Histopathology, Microbiology, and Molecular Pathology. The Coordinator will play a vital role in strengthening relationships with healthcare providers, ensuring smooth operations of specimen collection, and supporting the growth of the phlebotomy services in the region.

Key Responsibilities:
- Regularly visit doctors and physicians to gather feedback aimed at improving laboratory services.
- Address and discuss any issues related to lab tests or services with doctors, ensuring feedback is communicated to AKUH and properly documented.
- Coordinate technical activities between the main campus and outreach laboratories to guarantee proper specimen collection, transportation, and timely delivery of reports to patients.
- Maintain detailed records of referring physicians, hospitals, clinics, patient referrals, test volumes, and revenue on a monthly basis.
- Develop and implement strategies to achieve revenue and volume targets for assigned Phlebotomy Stations.
- Conduct regular visits to collection points to perform quality, safety, and financial audits; assist with internal audits and environmental rounds.
- Organize educational and awareness events such as Continuous Medical Education (CME) sessions and Health Awareness Programs.
- Perform any additional duties assigned by the Regional Manager.

Required Qualifications:
- MBA in Marketing or an equivalent qualification; alternatively, a Bachelor’s degree with 3 to 4 years of relevant experience.
- 3 to 5 years of experience in Business Marketing, preferably within a hospital or healthcare setting.
- Strong proficiency in computer software applications related to data maintenance and analysis.
- Excellent communication and interpersonal skills to effectively engage with healthcare professionals and internal teams.
- Demonstrated willingness to work hard and travel as required.
- Knowledge of clinical laboratory tests is essential for understanding the services and communicating effectively with medical staff.

Comprehensive employment reference checks will be conducted as part of the hiring process.

AKUH is an equal opportunity employer committed to fostering respectful and inclusive relationships among all employees, trainees, volunteers, and the communities it serves. The organization places a strong emphasis on safeguarding vulnerable populations and expects all staff members to uphold these values.

This position offers an opportunity to contribute to a prestigious institution known for its commitment to excellence in patient care and diagnostic services. The role demands a proactive and dedicated individual capable of driving growth and maintaining high standards in laboratory service delivery within the Lower Sindh region.