Posted Nov 01, 2019 7 views
Job Description
- Receive order confirmations from customers via phone and text
- Communicate with customers on the status of their orders
- Answer customer service calls, questions, and complaints in a prompt manner
- Handle customer queries on live chat
- Report to manager daily
- Forward all customer complaints and concerns to the manager
- Handle refund and replacement requests
What you must have
- Excellent written and communication skills (no mixing up you’re and your)
- Available via email at all times
Note: THIS IS A REMOTE JOB
Job Details
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