Posted Jul 04, 2025 58 views
Located in Saddar, Rawalpindi, this full-time, on-site role offers an excellent opportunity to manage and optimize a CRM platform that supports business growth. The position involves close collaboration with sales, marketing, and customer success teams to improve CRM utilization, automate key processes, and extract meaningful insights from customer data. It is well-suited for candidates with a solid technical background in CRM systems and a strong interest in enhancing operational efficiency across departments.
Key Responsibilities
- Administer, configure, and maintain the CRM platform to meet changing business needs.
- Design and implement automated workflows, customer segmentation, and reporting to increase marketing and sales effectiveness.
- Provide training and support to cross-functional teams to promote CRM best practices and ensure high adoption rates.
- Analyze customer data to identify trends, track key performance indicators (KPIs), and generate actionable insights.
- Integrate the CRM with other business tools, including email marketing platforms, ERP systems, and customer support software.
- Ensure data accuracy and maintain data hygiene while complying with GDPR and other relevant regulations.
- Work closely with sales, marketing, and customer success teams to align CRM strategies with overall organizational objectives.
Required Qualifications
- 1-2 years of practical experience with CRM platforms such as GoHighLevel, HubSpot, or ZohoOne.
- Proficiency in CRM customization, automation, and reporting features.
- Strong analytical skills, including experience with data visualization tools like dashboards or Power BI.
- Excellent communication and training skills to effectively support and educate diverse teams.
- Bachelor’s degree in Marketing, Business, Information Technology, or a related discipline.
Preferred Qualifications
- Familiarity with SQL, APIs, or scripting languages for advanced CRM customization is highly desirable.
This position requires a full-time, on-site commitment and is not available for remote work. Candidates who are motivated to contribute to a dynamic team and drive improvements in CRM-enabled business processes are encouraged to apply.
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