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Job Description

  • Effectively manage large amounts of incoming calls
  • Generate sales leads
  • Identify and assess customers’ needs to achieve satisfaction
  • Build sustainable relationships of trust through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods/tools
  • Meet personal/team sales targets and call handling quotas
  • Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution
  • Keep records of customer interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines and policies
  • Take the extra mile to engage customers

Job Details

Total Positions:
3 Posts
Job Shift:
First Shift (Day)
Job Type:
Full Time/Permanent
Job Location:
Gulberg 3, Lahore, Pakistan
Gender:
No Preference
Minimum Education:
Bachelors
Degree Title:
Bachelors
Career Level:
Experienced Professional
Minimum Experience:
Less than 1 Year
Apply Before:
Nov 25, 2016
Posting Date:
Oct 27, 2016
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CrunchPress

Information Technology · 11-50 employees - Lahore

CrunchPress (Pvt) Ltd is a full service Pakistan based BPO and software house. We have marketing offices in USA and South Asia. We deliver digital solutions related to web, mobile and business automation to our clients worldwide. We have been outsourcing for the last 3 years and finally decided to ...Read More

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