CSR – Night Shift

We are looking for enthusiastic Customer Service Representatives to join our growing team in Lahore. This role is perfect for fresh candidates who are eager to build their communication, customer service, and sales skills through structured training and ongoing support. While both male and female applicants are welcome, female candidates are especially encouraged to apply. The position offers a professional and supportive environment where you can develop your career while playing a key role in enhancing customer satisfaction and contributing to the company’s success.

Key Responsibilities
- Communicate with customers in a professional and confident manner
- Handle customer inquiries and provide appropriate assistance
- Introduce and promote company services to potential clients
- Follow up with prospective customers to nurture relationships
- Maintain positive and lasting relationships with customers
- Consistently achieve assigned sales and performance targets
- Keep accurate customer information and comply with company procedures

Required Qualifications
- Minimum education level of Intermediate (FA/FSc/ICS) or equivalent
- Good communication and interpersonal skills
- Basic computer proficiency
- Confident and professional attitude
- Willingness to work night shifts
- Fresh candidates are encouraged to apply
- Both male and female candidates can apply, with special encouragement for female applicants

Preferred Qualifications and Benefits
- Fixed salary with an attractive commission structure
- Performance-based bonuses to reward achievements
- InDrive allowance available for eligible employees
- Fuel allowance provided for male employees
- Supportive and professional working environment focused on employee growth
- Opportunities for training and development to enhance skills
- Clear career growth pathways within the organization
- Company-sponsored tours and activities to foster team spirit and engagement

The position is based in Valencia Town / Khayaban-e-Amin, Lahore, and requires in-person attendance. This is a full-time role suitable for freshers, offering a monthly salary ranging from Rs45,000 to Rs80,000 depending on performance and commission. Interested candidates should prepare their CV along with a brief voice-note introduction for submission through the designated application channels.