CSR – Packaging Campaign (USA)

We are looking for motivated and energetic Customer Service Representatives to join our USA-based campaign. This position is perfect for individuals who possess excellent communication skills and are eager to grow within a fast-paced call center environment. If you enjoy engaging with customers, solving their problems, and consistently meeting performance goals, this role provides a dynamic workplace where you can develop your career and contribute to a successful team.

Key Responsibilities:
- Handle inbound and outbound customer calls professionally and efficiently.
- Assist customers with inquiries, order processing, and provide necessary support.
- Maintain accurate and detailed records of all customer interactions to ensure quality service.
- Consistently meet or exceed established performance and quality targets.

Required Qualifications:
- At least 1 year of experience in a B2B campaign, preferably within the packaging industry.
- Strong American accent with excellent verbal communication skills.
- Proven ability to close sales effectively, demonstrating skills beyond scripted responses.
- Self-motivated and competitive mindset with a strong drive to achieve financial goals.

Preferred Qualifications and Benefits:
- This is a full-time, in-person position, allowing direct engagement with the team and campaign activities.
- The starting salary is Rs65,000 per month, offering a competitive compensation package.

This opportunity is ideal for candidates looking to enhance their customer service skills in a supportive, goal-oriented environment while playing a key role in a USA-based customer service campaign.