We are looking for a dynamic and confident CSR & Business Development Executive to join our admissions team. The ideal candidate will have excellent communication skills and a sales-driven mindset, capable of guiding prospective students from their initial inquiry through to successful admission. This role demands a proactive approach to engaging potential students, converting leads into confirmed admissions, and maintaining positive relationships throughout the entire process.
Key Responsibilities:
- Manage inbound and outbound calls with prospective students efficiently.
- Respond promptly and accurately to inquiries about courses, schedules, fees, and admission procedures.
- Provide counseling to prospective students by recommending courses that align with their interests and career aspirations.
- Consistently follow up with new and existing leads to nurture interest and encourage enrollment.
- Convert inquiries and leads into confirmed admissions using effective communication and persuasive skills.
- Maintain professional communication with students through calls, WhatsApp, and other channels.
- Keep detailed and up-to-date records of leads and admissions activities.
- Work diligently to meet assigned admission and conversion targets.
- Build and maintain positive relationships with prospective students to enhance their admission experience.
- Collaborate with marketing and academic teams to stay informed about campaigns, course updates, and student queries.
Required Qualifications:
- Prior experience in Customer Service, Telesales, Admissions, Business Development, Education Counseling, or related fields is preferred.
- Strong communication and interpersonal skills are essential.
- Confident in handling calls and follow-ups with a professional and persuasive approach.
- Demonstrated ability to close leads and convert inquiries into admissions successfully.
Preferred Qualifications and Benefits:
- This is a full-time position offering a competitive salary of up to Rs 65,000 per month.
- Working hours are from 12 PM to 8 PM, six days a week.
- The role requires physical presence at the workplace.
If you are confident in your ability to communicate effectively, connect with prospective students, and convert inquiries into successful admissions, we invite you to apply and become a valuable part of our admissions team.