We are seeking a dynamic and confident CSR & Business Development Executive to join our admissions team. The ideal candidate will possess strong communication skills and a sales-driven mindset, with the ability to professionally guide prospective students from their initial inquiry through to successful admission. This role requires someone who is energetic, persuasive, and committed to achieving admission targets while maintaining excellent relationships with prospective students.
Key Responsibilities
- Handle inbound and outbound calls with prospective students efficiently.
- Respond promptly to inquiries related to courses, schedules, fees, and admission procedures.
- Counsel prospective students by recommending suitable courses aligned with their interests and career goals.
- Consistently follow up with new and existing leads to nurture relationships.
- Convert inquiries and leads into confirmed admissions through effective communication and persuasion.
- Maintain professional communication with students across multiple channels, including calls and WhatsApp.
- Keep accurate and up-to-date records of leads and admissions.
- Work diligently to meet assigned admission and conversion targets.
- Build and sustain positive relationships with prospective students to enhance their admission experience.
- Coordinate with marketing and academic teams to stay informed about campaigns, course updates, and student queries.
Required Qualifications
- Previous experience in Customer Service, Telesales, Admissions, Business Development, Education Counselling, or a related field is preferred.
- Excellent communication and interpersonal skills are essential.
- Confidence in handling calls, follow-ups, and managing multiple leads simultaneously.
- A persuasive yet professional approach with a strong ability to close leads successfully.
- Availability to work full-time, with a schedule from 12 PM to 8 PM, six days a week.
- Willingness to work on-site at the designated office location.
Preferred Qualifications and Benefits
- This position offers a market-competitive salary with pay up to Rs 65,000 per month.
- Opportunity to work in a collaborative environment alongside marketing and academic teams.
- Gain valuable experience in the education sector with a focus on admissions and business development.
- The role provides a platform to develop strong sales and counseling skills while contributing directly to the growth of the institution.
If you are confident in your ability to communicate effectively, connect with prospective students, and convert inquiries into successful admissions, we encourage you to apply for this exciting opportunity.