CSR

This is a full-time, on-site Customer Service Representative (CSR) position based in Lahore, supporting both inbound and outbound sales activities for Tameer.ai. The role focuses on engaging with potential and existing customers to qualify leads, handle objections, maintain clear communication, and support sales closure and upselling efforts. The position also involves maintaining accurate CRM records and assisting with various sales campaigns. The working hours are from 10:00 AM to 7:00 PM, Monday through Saturday.

Key Responsibilities
- Qualify inbound and outbound sales leads to identify potential customers.
- Handle customer objections effectively to move sales conversations forward.
- Maintain clear and professional communication with customers throughout the sales process.
- Accurately update and manage customer information and interactions in the CRM system.
- Close sales by guiding customers through the purchasing process.
- Identify opportunities for upselling additional products or services.
- Support marketing and sales campaigns as needed to achieve team targets.

Required Qualifications
- 2 to 4 years of experience in sales, customer service, or real estate sales.
- Proficiency in using CRM software and familiarity with digital products.
- Bachelor’s degree or a relevant diploma in a related field.

Preferred Qualifications and Benefits
- Experience working in a fast-paced sales environment is advantageous.
- The role offers a competitive salary range of PKR 35,000 to 59,980.
- Consistent morning schedule from Monday to Saturday, providing work-life balance.

This opportunity is ideal for candidates who are motivated, customer-focused, and have a solid background in sales or customer service. The role provides hands-on experience with CRM tools and digital sales processes within a growing technology company.