Posted Oct 30, 2025 63 views
We are looking for a Customer Service Representative (CSR) with a focus on Real Estate and Properties to join 7 KINGS CODE, a US-based software solutions company with a global footprint spanning the USA, Canada, Europe, India, Pakistan, and the Middle East. This role requires managing both inbound and outbound customer interactions related to real estate products and services. The position is based onsite at DHA Phase 8, Lahore, with working hours from 5:30 PM to 2:30 AM Pakistan Standard Time. Candidates must be willing to reliably commute or relocate to Lahore before starting.
Key Responsibilities
- Manage incoming customer calls and initiate outbound calls to potential clients interested in real estate properties.
- Provide detailed information and promote real estate products and services to prospective customers.
- Deliver exceptional customer service by addressing inquiries and assisting clients throughout their property-related needs.
- Maintain professionalism and demonstrate thorough knowledge in all communications to enhance customer satisfaction and uphold the company’s reputation.
Required Qualifications
- Intermediate education or a Bachelor’s degree.
- Fresh candidates or those with a minimum of six months experience in inbound and outbound customer service within the real estate or property sector.
- Strong verbal and written English communication skills are essential.
- Practical experience or familiarity with the real estate industry is required.
- Ability to work night shifts from 5:30 PM to 2:30 AM.
- Willingness and ability to commute or relocate to Lahore for onsite work.
Preferred Qualifications and Benefits
- Competitive salary aligned with current market standards.
- Annual leave encashment policy allowing employees to convert unused leave into monetary benefits.
- Employee of the Month Award recognizing exceptional performance with a cash prize.
- Monthly engagement programs featuring enjoyable activities and rewards to promote team spirit.
- Comprehensive health and life insurance coverage supporting employee well-being.
- Initiatives encouraging work-life balance, including flexible arrangements and personal wellness support.
- A collaborative and supportive workplace culture that values professionalism and prioritizes people-first principles.
- Full-time employment offering a stable and growth-oriented environment.
This position is ideal for candidates eager to build a career in real estate customer service within a dynamic and globally connected organization. If you meet the qualifications and are comfortable with the specified shift timings, we invite you to apply and join our professional team.
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