Job brief

We are looking for a Learning and Development (L&D) Manager to help our employees advance their skills and knowledge.

In this role, you should be passionate about helping people learn and grow. Excellent communication skills are essential. If you also have experience designing e-learning courses and managing budgets, we’d like to meet you.

Ultimately, you will help our company succeed by training and developing its people.

Responsibilities

  • Create and execute learning strategies and programs

  • Evaluate individual and organizational development needs

  • Implement various learning methods companywide (e.g. coaching, job-shadowing, online training)

  • Design and deliver e-learning courses, workshops, and other training

  • Assess the success of development plans and help employees make the most of learning opportunities

  • Help managers develop their team members through career pathing

  • Track budgets and negotiate contracts

  • Hire and oversee training and L&D Specialists

Requirements

  • Proven experience as an L&D Manager, Training Manager, or similar

  • Current knowledge of effective learning and development methods

  • Familiarity with e-learning platforms and practices

  • Experience in project management and budgeting

  • Proficient in MS Office and Learning Management Systems (LMS)

  • Excellent communication and negotiation skills; sharp business acumen

  • Ability to build rapport with employees and vendors

  • BSc/BA in Business, Psychology, or a related field

  • Professional certification (e.g. CPLP) is a plus

  • 3 to 5 years of relevant experience required.

Perks:

  • Medical

  • Pick & Drop

  • Free Meal

  • EOBI

  • Free Snacks

  • Unlimited Coffee/Tea

  • Free Working Environment

Job Details

Industry:
BPO
Total Positions:
1 Post
Job Shift:
First Shift (Day)
Job Type:
Job Location:
Gender:
Male
Age:
22 - 32 Years
Minimum Education:
Bachelors
Career Level:
Experienced Professional
Experience:
3 Years - 6 Years
Apply Before:
Feb 14, 2022
Posting Date:
Jan 13, 2022

CSS Pvt Ltd

BPO · 11-50 employees - Karachi

pCSS - Customer Success Solutions (Previously known as Infinitronics Pvt Ltd) is the premier customer services solution provider for providing support to leading businesses overseas. We are known to provide the best end to end support for our clients, ranging from basic customer support to advanced level HLR and tech support./p

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