Customer Acquisition Agent – Pakistan

Customer Acquisition Agent

Multiple Cities, Pakistan

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Posted 51 minutes ago Report Job

PKR. 50,000 - 50,000/Month

Customer Acquisition Agent at Customer Acquisition Agent is a key role focused on expanding the customer base for a gaming platform. This position involves identifying potential customers through various channels such as social media, personal networks, and phone outreach. The agent introduces the platform, explains products and promotions, and supports customers through the registration and initial usage process. The role requires consistent reporting of daily progress and meeting weekly customer acquisition targets. Although this role does not involve managing a team, it offers a growth pathway to become a Team Lead or Senior Agent based on individual performance. The ideal candidate brings 0 to 2 years of experience in telesales, retail sales, customer service, or related fields, with strong communication, persuasion, and follow-up skills. Fluency in Urdu is essential, along with basic English proficiency to effectively communicate platform features and submit reports. The candidate should have access to a smartphone or laptop with a reliable internet connection and demonstrate a target-driven approach. Comprehensive paid training covers customer sourcing, platform knowledge, objection handling, and reporting, accompanied by performance-based rewards and opportunities for career advancement.
Responsibilities

Identify and engage potential customers using social media, community groups, personal connections, phone calls, and other outreach methods.
Explain the gaming platforms features, promotions, and benefits clearly to prospective customers.
Promptly respond to customer inquiries and provide ongoing support to encourage platform registration and initial use.
Follow up with interested leads to guide them through the registration process and troubleshoot any onboarding issues.
Maintain accurate daily records of customer acquisition activity and report progress to supervisors.
Work diligently to meet or exceed weekly customer acquisition targets and contribute to team goals without direct management responsibilities.
Utilize CRM tools or spreadsheets to document leads, interactions, and outcomes for optimization of the acquisition process.
Participate in provided training sessions and apply learned techniques in real-time customer interactions.
Leverage personal and community networks to generate qualified leads and expand platform reach.
Adhere to company policies and procedures while maintaining a professional and customer-focused demeanor.
Strive for continuous improvement by incorporating feedback from supervisors and customers.
Compete in incentive programs and contests designed to reward high-performing agents.
Prepare for potential advancement opportunities by demonstrating leadership qualities and superior performance.