Customer Acquisition Executive

PMO FORGE is a strategic governance consultancy dedicated to eliminating failure in large-scale enterprise and public sector IT infrastructure portfolios. The company specializes in creating directive governance frameworks that align executive strategy with precise technical delivery. Their expertise includes designing customized PMO, PgMO, and PfMO architectures, standardizing artifacts through playbooks and runbooks, and managing portfolio recovery and risk mitigation throughout the project lifecycle. PMO FORGE also offers maturity models and thought leadership to identify delivery bottlenecks and enhance project portfolio performance. Positioned at the crossroads of enterprise PMO governance, IT infrastructure strategy, and project portfolio management, the firm provides essential guardrails to ensure consistent success in complex, high-stakes environments.

The Customer Acquisition Executive role is a full-time remote position focused on driving business growth by identifying, engaging, and converting prospective clients within enterprise and public sector markets. This role involves researching target accounts, building qualified prospect lists, and conducting outreach via email, social media, and virtual meetings to effectively communicate PMO FORGE’s value proposition. The executive will nurture leads through structured follow-up processes, coordinate discovery calls and presentations with consulting leadership, and assist in developing tailored proposals. Daily responsibilities include maintaining accurate CRM records, tracking pipeline performance, and collaborating with marketing teams to refine messaging and campaigns aimed at IT governance decision-makers. Additionally, the role requires monitoring industry trends, competitor activities, and client feedback to continuously enhance acquisition strategies and support long-term relationship building.

Key Responsibilities

- Identify and research target enterprise and public sector accounts to build qualified prospect lists.
- Conduct outreach through multiple channels including email, social media, and virtual meetings to engage potential clients.
- Nurture leads with structured follow-up and coordinate discovery calls and presentations with consulting leadership.
- Support the creation of customized proposals aligned with client needs and PMO FORGE’s service offerings.
- Maintain accurate and up-to-date CRM records, ensuring pipeline visibility and performance tracking.
- Collaborate closely with marketing teams to optimize messaging and campaign effectiveness for IT governance buyers.
- Monitor industry trends, competitor activity, and client feedback to inform and improve customer acquisition strategies.
- Contribute to building long-term client relationships through consistent engagement and value communication.

Required Qualifications

- Proven experience in customer acquisition, business development, or sales within B2B consulting, technology, or IT services sectors.
- Strong proficiency in lead generation, prospecting, and pipeline management using CRM and sales enablement tools.
- Ability to conduct structured market research focused on enterprise and public sector organizations, particularly within IT and governance functions.
- Excellent communication, presentation, and negotiation skills, with a demonstrated ability to engage senior stakeholders and decision-makers.
- Solid understanding of enterprise IT infrastructure, project portfolio management, and governance concepts such as PMO, PgMO, and PfMO.
- Comfortable working remotely in a data-driven environment with high standards for accountability and documentation.
- Bachelor’s degree in Business, Marketing, IT, or a related field, or equivalent practical experience.

Preferred Qualifications and Benefits

- Experience selling or positioning premium, strategy-focused consulting services.
- Familiarity with managing long and complex sales cycles is advantageous.

This role offers the opportunity to work remotely within a dynamic consultancy that operates at the forefront of IT governance and project portfolio management, contributing directly to the success of high-impact enterprise and public sector initiatives.