Customer Calling Agents/CSR - Part Time

This full-time, on-site position based in Karachi seeks a Call Center Representative dedicated to delivering outstanding customer service. The role primarily involves managing inbound calls, addressing customer inquiries, and providing detailed information about a variety of products and services. The ideal candidate will excel in a fast-paced environment, demonstrating strong communication skills and effective problem-solving abilities to ensure customer satisfaction.

Key Responsibilities:
- Answer incoming calls promptly and professionally
- Resolve customer questions and concerns efficiently
- Provide accurate and detailed information about products and services
- Maintain high levels of customer satisfaction through excellent interpersonal skills
- Manage multiple tasks and organize workload effectively

Required Qualifications:
- High school diploma or equivalent is mandatory
- Strong sales and customer support skills
- Excellent interpersonal and communication skills
- Proficiency in computer literacy
- Ability to perform well under pressure in a fast-paced environment
- Strong organizational and multitasking capabilities
- Fluency in English
- Residency near Gulshan-e-Iqbal, Karachi is preferred

Preferred Qualifications and Benefits:
- Previous experience in a call center or customer service role is advantageous
- Additional education or certification in customer service or related fields is a plus
- Bachelor’s degree is required
- Compensation includes a basic salary plus commission, with earnings up to Rs50,000 per month
- Opportunities for professional growth and learning within the organization
- Transportation facility available specifically for female employees

This position requires on-site attendance at the Karachi location and offers a dynamic work environment for individuals passionate about customer service and sales.