Customer Care Agent

ASK Development Private Limited

Islamabad , Pakistan

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We are seeking a dedicated Customer Care Executive to join a well-established telecom company based in Islamabad. This full-time, in-person role involves directly interacting with customers to provide exceptional service and support. The ideal candidate will be responsible for managing customer inquiries, processing orders, and maintaining accurate account information, all while ensuring a positive customer experience.

Key Responsibilities:
Answering customer calls: Promptly respond to incoming customer calls with professionalism and a positive attitude.
Customer query resolution: Effectively address customer questions, concerns, and complaints by delivering accurate information and appropriate solutions.
Order processing: Handle customer orders by verifying details and processing payments efficiently.
Account management: Update and maintain customer account information to reflect any changes or relevant details.

Required Qualifications:
Bachelor’s degree is mandatory for this position. Candidates must have completed graduation to be considered eligible.

Compensation and Work Details:
The salary for this role ranges from Rs. 40,700 to Rs. 60,000 per month, inclusive of performance-based incentives. The position requires the candidate to work on-site in Islamabad.

This opportunity is ideal for individuals seeking to build a career in customer service within the telecom sector, offering a competitive salary and a chance to work with a reputable organization.