Customer Dealing and Support

We are looking for a professional, confident, and customer-oriented Client Relations Executive to join our real estate team. The ideal candidate will be responsible for managing client inquiries, building strong relationships, coordinating property visits, and supporting clients throughout the buying, selling, and rental processes. This role demands excellent communication skills, a proactive approach to client management, and the ability to collaborate effectively with sales and marketing teams to achieve company goals.

Key Responsibilities
- Manage incoming calls, WhatsApp messages, and client inquiries promptly and professionally.
- Engage with potential buyers, sellers, tenants, and investors to understand their specific needs.
- Evaluate client requirements and recommend appropriate properties accordingly.
- Maintain consistent follow-up with leads and keep regular contact with prospective clients.
- Arrange property visits and coordinate meetings between clients and the sales team.
- Keep accurate and updated records of client information, inquiries, and follow-ups.
- Develop and sustain long-term client relationships to ensure high customer satisfaction.
- Guide and assist clients throughout the entire property transaction process.
- Work closely with sales and marketing teams to support business objectives and targets.
- Address and resolve customer concerns promptly and professionally.

Required Qualifications
- Excellent communication and interpersonal skills with a professional attitude.
- Ability to manage customer interactions effectively while maintaining a positive demeanor.
- Basic computer skills, including familiarity with WhatsApp, email, and MS Office applications.
- Capacity to handle multiple clients simultaneously and follow up efficiently.
- Strong negotiation, problem-solving, and organizational abilities.

Preferred Qualifications and Benefits
- Previous experience in real estate, sales, customer service, or client relations is preferred but not mandatory. Fresh candidates with strong communication skills are encouraged to apply.
- Exceptional verbal and written communication skills.
- Confidence in client interactions, patience, and professionalism.
- Proven ability to build relationships and deliver excellent customer service.
- Team-oriented mindset with a consistent track record of meeting targets.
- Competitive monthly salary ranging from Rs30,000 to Rs70,000.
- Performance-based incentives and bonuses to recognize your contributions.
- Professional training and opportunities for career growth.
- Supportive and professional work environment.
- This is an in-person position based at our office location.

If you are enthusiastic about developing a rewarding career in real estate client relations and meet the qualifications outlined above, we invite you to apply and become an integral part of our team.