Customer Dealing and Support

We are seeking a professional, confident, and customer-focused Client Relations Executive to join our real estate team. The successful candidate will play a vital role in managing client inquiries, maintaining strong relationships, coordinating property visits, and supporting clients throughout the buying, selling, and rental processes. This position requires excellent communication skills and the ability to handle multiple clients efficiently while ensuring a high level of customer satisfaction.

Key Responsibilities

- Handle incoming calls, WhatsApp messages, and client inquiries with professionalism and promptness.
- Communicate effectively with potential buyers, sellers, tenants, and investors to understand their needs.
- Recommend suitable properties based on client requirements.
- Follow up consistently with leads and maintain regular communication with prospective clients.
- Schedule property visits and coordinate meetings between clients and the sales team.
- Maintain accurate and up-to-date records of client information, inquiries, and follow-ups.
- Build and nurture long-term relationships with clients to ensure ongoing satisfaction.
- Assist clients throughout the entire property transaction process, providing support and guidance.
- Collaborate with sales and marketing teams to help achieve business targets.
- Address and resolve customer concerns and issues in a professional manner.

Required Qualifications

- Strong communication and interpersonal skills.
- Professional attitude with excellent customer-handling abilities.
- Basic computer proficiency, including familiarity with WhatsApp, email, and MS Office applications.
- Ability to manage multiple clients simultaneously and follow up effectively.
- Good negotiation, problem-solving, and organizational skills.
- Previous experience in real estate, sales, customer service, or client relations is preferred but not mandatory.
- Fresh candidates with strong communication skills are encouraged to apply.

Preferred Qualifications and Benefits

- Excellent verbal and written communication skills.
- Confidence in engaging with clients and managing diverse inquiries.
- Patience, professionalism, and a positive attitude toward customer service.
- Strong relationship-building skills and a team-oriented mindset.
- Ability to work collaboratively and meet assigned targets.

We offer a competitive salary package ranging from Rs30,000 to Rs70,000 per month, along with performance-based incentives and bonuses. Employees will benefit from professional training and opportunities for career growth within a supportive and professional work environment. This role requires in-person attendance at the designated work location.

If you are motivated to contribute to a dynamic real estate team and possess the skills outlined above, we encourage you to apply and become part of our growing organization.