Customer Relation Officer - Front Office

We are seeking a professional with 2 to 3 years of relevant experience to join our team in a full-time, rotational shift role based in Karachi Clifton. The ideal candidate will have a background in Business Administration, Public Relations, or a related field and will be responsible for ensuring smooth client and patient interactions while maintaining a high standard of professionalism. This position requires excellent communication skills and the ability to collaborate effectively with multiple departments to support hospital operations.

Key Responsibilities:
- Greet and assist clients and patients with professionalism and courtesy at all times.
- Collaborate with other departments to coordinate activities and ensure seamless operations.
- Conduct thorough handovers between shifts, clarifying tasks to be completed and noting any special events or important information.
- Adhere strictly to hospital standards and regulations to promote a safe and efficient working environment.
- Demonstrate strong oral and written communication skills along with effective interpersonal abilities.

Required Qualifications:
- Bachelor’s or Master’s degree in Business Administration, Public Relations, or a related discipline.
- 2 to 3 years of relevant experience in a similar role.

Preferred Qualifications and Additional Information:
- Candidates who can reliably commute to Karachi Clifton or are planning to relocate prior to starting work are preferred.
- This is an in-person position requiring physical presence at the work location.
- Applicants will be asked to provide their salary expectations as part of the application process.

This role offers the opportunity to work in a dynamic environment where coordination and communication are key to success. If you meet the qualifications and are ready to contribute to a professional healthcare setting, we encourage you to apply.