Customer Sales Representative – USA Campaign (Night Shift)

We are looking for confident and motivated Customer Sales Representatives (CSRs) to join our online education sales team based in Islamabad. This full-time, on-site position involves engaging with prospective customers primarily in the UK and USA to understand their educational needs, introduce our online courses, and convert interested individuals into enrolled students. The role demands excellent English communication skills, confidence, and strong customer-handling abilities. Candidates must be comfortable working overnight shifts from 9:00 PM to 6:00 AM and have at least one year of relevant experience. The position offers a competitive salary along with performance-based incentives.

Key Responsibilities
- Make outbound calls to prospective customers located in the UK and USA.
- Clearly explain the features and benefits of our online education and tuition programs.
- Understand customer requirements and recommend the most appropriate courses.
- Build rapport and establish trust with prospective students and their parents.
- Handle questions, objections, and concerns professionally and effectively.
- Follow up with interested leads to convert prospects into enrolled students.
- Maintain accurate and up-to-date customer and lead information in the CRM system.
- Consistently meet or exceed individual and team sales targets.
- Deliver a professional and positive customer experience at all times.

Required Qualifications
- Minimum of one year’s experience in customer service, telesales, sales, or call center environments.
- Excellent spoken and written English communication skills.
- Clear, confident, and professional telephone manner.
- Strong persuasion and convincing abilities.
- Comfortable making outbound calls and working towards sales targets.
- Proficient computer skills with the ability to efficiently use CRM software.
- Positive, energetic, target-oriented, and professional attitude.
- Willingness and ability to work overnight shifts (9:00 PM – 6:00 AM).

Preferred Qualifications and Benefits
- Experience interacting with UK or US customers is an advantage.
- Competitive salary ranging from Rs50,000 to Rs70,000 per month, based on experience.
- Performance-based incentives and commission opportunities to reward success.
- Professional on-site working environment with comprehensive training and ongoing support.
- Opportunities for career growth within the company.
- Exposure to international customers, enhancing global sales experience.

This role presents a valuable opportunity to advance your sales career within the education sector while working with an international client base. Candidates with excellent English communication skills, sales confidence, and relevant experience are encouraged to apply through the designated platform with an updated CV.