Customer Sales Representative (Female Preferred)

Innovation M Services (IMS) is seeking a confident, energetic, and customer-focused Customer Sales Representative to join the expanding IMFlow360 sales team. IMFlow360 is an innovative salon and business management software designed to streamline daily operations for salons, spas, beauty studios, and aesthetic businesses. The platform simplifies appointment bookings, billing, staff management, inventory control, and sales reporting. The successful candidate will engage with potential customers, introduce the software, understand their business requirements, schedule product demonstrations, and convert prospects into loyal clients. Female candidates with strong communication skills, especially those comfortable interacting with salon owners and beauty industry professionals, are highly encouraged to apply.

Key Responsibilities
- Proactively reach out to potential customers via phone calls, WhatsApp, social media, and direct interactions.
- Present IMFlow360 to salon owners, spa managers, bridal studios, and other beauty business professionals.
- Clearly and confidently explain the software’s features, benefits, and how it adds value to their business.
- Identify customer needs, answer queries, and recommend appropriate software solutions.
- Schedule and coordinate free product demonstrations with the sales team.
- Follow up with prospective customers to convert qualified leads into successful sales.
- Build and maintain strong, professional relationships with both existing and potential clients.
- Keep accurate records of customer interactions, leads, follow-ups, and sales progress.
- Meet assigned sales targets and contribute to overall business growth.
- Gather customer feedback and provide market insights to management for continuous improvement.

Required Qualifications
- Bachelor’s degree or intermediate qualification with relevant sales experience.
- Fresh graduates with excellent communication skills are welcome to apply.
- Previous experience in telesales, customer service, software sales, or the beauty and wellness industry is advantageous.
- Strong verbal and written communication skills in both Urdu and English.
- Confident, persuasive, professional, and customer-oriented demeanor.
- Proficiency in using WhatsApp Business, MS Office, and basic CRM tools.
- Ability to understand software features and explain them in simple, customer-friendly language.
- Excellent follow-up, negotiation, and relationship-building abilities.
- Willingness to attend customer meetings and product demonstrations as needed.

Preferred Qualifications and Benefits
- Competitive salary package based on experience, ranging from Rs70,000 to Rs100,000 per month.
- Performance-based sales incentives and commissions to reward success.
- Comprehensive product training and opportunities for professional development.
- Supportive and collaborative work environment fostering teamwork.
- Clear career growth prospects in software sales and customer relationship management.
- Work location is in person, providing direct engagement with clients and team members.

This role is ideal for motivated individuals who enjoy building relationships and driving sales in a dynamic, customer-focused environment within the beauty and wellness sector.