Merik Solutions is seeking enthusiastic and customer-oriented individuals to join our team as Customer Sales Representatives. This full-time role is based in Islamabad (I-10/3) and involves handling inbound customer calls during the evening shift from 6:00 PM to 3:00 AM PKT. The position offers a competitive starting salary of Rs. 45,000+, with opportunities for growth and skill development. Fresh graduates and candidates with no prior experience are encouraged to apply, making this an excellent opportunity for those looking to start a career in customer service and sales.
Key Responsibilities
- Professionally and efficiently manage inbound customer calls.
- Understand customer needs and provide accurate information about products or services.
- Identify sales opportunities and convert inquiries into successful sales.
- Build and maintain positive relationships with customers through clear and effective communication.
- Address customer questions, concerns, and objections in a professional manner.
- Follow up with customers as needed to support the sales process.
- Maintain accurate records of customer interactions and sales activities.
- Achieve assigned sales and performance targets consistently.
- Adhere to company policies, procedures, and quality standards.
- Collaborate effectively with the sales and customer support teams.
Required Qualifications
- Excellent verbal communication skills with a confident and persuasive style.
- Strong interpersonal skills and the ability to handle customers professionally.
- Good command of the English language.
- Ability to understand customer requirements and manage objections effectively.
- Goal-oriented mindset with motivation to meet and exceed sales targets.
- Basic computer proficiency.
- Willingness and ability to work the assigned evening/night shift.
- Fresh graduates and candidates without prior experience are welcome to apply.
Preferred Qualifications and Benefits
- Competitive salary starting at Rs. 45,000 with potential for increases based on performance.
- Supportive and professional work environment fostering growth.
- Opportunities for development in sales and communication skills.
- Clear career progression paths within the company.
- Comprehensive training and ongoing guidance provided to ensure success.
This role requires in-person attendance at our Islamabad office and is ideal for candidates eager to develop their sales expertise in a dynamic setting. If you are motivated to build a rewarding career by leveraging your communication skills, Merik Solutions offers the platform and support to help you succeed.