Customer Sales representative

We are seeking a fluent English-speaking professional to join our team as an Inbound Sales & Customer Support Representative. This role involves confidently communicating with US customers, handling inbound sales inquiries, and providing excellent customer support. The ideal candidate will have strong sales and customer service skills, previous call center experience, and the ability to engage naturally without relying heavily on scripts. This is an on-site, full-time position based in Karachi, with a night shift schedule from 8:00 PM to 5:00 AM.

Key Responsibilities
- Handle inbound sales calls and customer support inquiries with professionalism and efficiency.
- Communicate clearly and confidently with US customers, providing accurate information and resolving issues promptly.
- Utilize strong sales skills to identify customer needs and promote relevant products or services.
- Maintain a high level of customer satisfaction through effective problem-solving and relationship management.
- Adhere to company policies and procedures while working within the telecom campaign guidelines.
- Collaborate with team members and management to achieve performance targets and improve service quality.

Required Qualifications
- Fluent English communication skills, capable of engaging US customers naturally and confidently without heavy reliance on scripts.
- Minimum 1–2 years of experience in a reputable call center, BPO, or software house environment.
- Proven experience working on US telecom campaigns such as AT&T, Spectrum, Frontier, or DirecTV is mandatory.
- Excellent verbal communication, customer handling, and sales abilities.
- Willingness to work the night shift from 8:00 PM to 5:00 AM.
- Ability to work on-site in Karachi (Shahra-e-Faisal location).

Preferred Qualifications and Benefits
- At least one year of experience specifically with AT&T, Spectrum, Frontier, or DirecTV campaigns is preferred.
- Opportunity to develop expertise in the US telecom industry.
- Competitive starting salary of Rs. 65,000 per month, with negotiable pay based on experience and skills.
- Full-time, permanent employment offering professional growth and career development opportunities.
- Supportive and professional work environment focused on employee success.

If you meet the above requirements and are ready to start immediately, we encourage you to apply for this exciting opportunity. This role offers a chance to build a rewarding career in the telecom sector while working in a dynamic and supportive team setting.