Customer Sales Representative

We are looking for a dedicated and customer-focused Customer Sales Representative (CSR) to join our team. The successful candidate will be responsible for managing both inbound and outbound customer calls, ensuring timely and professional communication. This role requires providing accurate information about products, services, and company policies, while effectively resolving customer concerns. The ideal candidate will demonstrate a positive attitude and a commitment to delivering excellent customer service.

Key Responsibilities
- Respond promptly and professionally to customer calls
- Provide accurate and clear information regarding products, services, and company policies
- Address and resolve customer issues efficiently, escalating complex matters when necessary
- Maintain a courteous and customer-centric approach throughout all interactions

Required Qualifications
- Strong verbal communication and interpersonal skills
- Basic proficiency in computer operations and CRM systems
- Ability to work well under pressure and manage multiple tasks simultaneously
- Positive attitude with a focus on customer satisfaction
- Open to both fresh graduates and experienced candidates

Preferred Qualifications and Benefits
- Work in a professional and supportive environment
- Receive comprehensive training to enhance skills and knowledge
- Access to opportunities for career growth and advancement within the organization

Additional Information
- Working hours are Monday to Saturday, from 2 PM to 10 PM, with Friday hours starting at 2:30 PM
- The position is based at Grand SQUARE Mall, 10th Floor, Office 1004C

This role offers a great opportunity for individuals eager to develop their career in customer service and sales within a dynamic and growing company.