Customer Sales Representative

Jupiter Ventures is an expanding company managing multiple businesses and e-commerce platforms across the US and Canada. As part of our growth in Lahore, we are seeking a motivated and customer-oriented Customer Service Representative to join our team. This role requires excellent communication skills and a passion for assisting customers by addressing their queries professionally and efficiently. The ideal candidate will be responsible, punctual, and eager to learn, with the ability to work night shifts and deliver a positive customer experience.

Key Responsibilities
- Handle customer inquiries and resolve issues promptly and professionally.
- Communicate clearly and effectively with customers through written and verbal channels.
- Maintain strong follow-up and coordination to ensure customer satisfaction.
- Demonstrate problem-solving skills to address customer concerns efficiently.
- Take ownership of customer communication and provide a calm, helpful approach in all interactions.
- Work collaboratively with team members to support overall business operations.

Required Qualifications
- Minimum of 1 year of relevant customer service experience.
- Strong English communication skills, both written and verbal.
- Proven ability to handle customers with professionalism and patience.
- Excellent attention to detail and organizational skills.
- Comfortable working night shifts (7:00 PM to 4:00 AM), Monday to Friday.
- Responsible, punctual, and willing to learn and grow within the company.

Preferred Qualifications and Benefits
- Experience working in e-commerce or multi-business environments is a plus.
- Opportunities for career growth as the company expands its operations.
- Full-time position based in Gulberg 3, Lahore, requiring in-person attendance.

This role offers the chance to be part of a dynamic team where you can develop your skills and contribute to a growing company. If you are customer-focused and ready to take ownership of your responsibilities, we encourage you to apply.