Customer Sales Representative

MarQon Technologies is a dynamic digital growth company specializing in AI automation, web and app development, SEO, social media marketing, and performance analytics. The company creates high-performing digital ecosystems, including conversion-focused websites and AI-powered agents that engage, qualify, and book clients around the clock. MarQon emphasizes tailored strategies that align with each client’s unique brand and audience, combining human strategic insight with continuous AI-driven automation to maximize inquiry capture and revenue opportunities while delivering measurable ROI.

The Customer Sales Representative role is a full-time, on-site position based in Lahore. This role involves engaging with prospective and existing customers by responding to inquiries, qualifying leads, and guiding clients through MarQon’s suite of services such as AI automation, web development, and digital marketing solutions. The representative will be responsible for making outbound calls, managing inbound leads, providing detailed product and service information, preparing and sending proposals, and following up to close sales. Maintaining accurate records within CRM systems and coordinating with internal teams to ensure customer needs are met with appropriate solutions are key aspects of the role. The position requires meeting or exceeding individual and team sales targets while delivering professional and empathetic customer support. The representative will also contribute to the ongoing improvement of sales processes and uphold the company’s brand reputation in all customer interactions.

Key Responsibilities

- Engage with prospective and existing customers through outbound and inbound communication channels.
- Qualify leads and provide detailed information about MarQon’s AI automation, web development, and digital marketing services.
- Prepare, send, and follow up on proposals to drive sales conversions.
- Maintain accurate and up-to-date records of customer interactions and sales activities in CRM systems.
- Collaborate with internal teams to align customer requirements with tailored solutions.
- Meet or exceed individual and team sales targets and performance metrics.
- Deliver professional, empathetic, and credible customer support.
- Contribute to the continuous improvement of sales strategies and processes.

Required Qualifications

- Strong communication and interpersonal skills, including clear spoken and written English, with the ability to build rapport across diverse customer groups.
- Proven sales and customer service skills, including lead qualification, consultative selling, objection handling, and closing deals, preferably in B2B or technology-related environments.
- Basic understanding of digital and technology services such as websites, apps, SEO, social media, and AI tools, with a willingness to learn MarQon’s specific solutions in depth.
- Proficiency in productivity and CRM tools to manage leads, track pipelines, and document customer interactions effectively.
- Excellent organizational and time-management abilities to handle multiple leads, follow-ups, and priorities in a fast-paced environment.
- Goal-oriented mindset with a track record of meeting or exceeding sales targets, KPIs, or quotas.
- Ability to work on-site in Lahore and collaborate effectively with cross-functional teams.
- Maintain a professional demeanor in all customer-facing situations.

Preferred Qualifications and Benefits

- Previous experience in sales, customer support, or telemarketing is preferred.
- Experience in technology or digital marketing services is an advantage.
- Relevant education in business, marketing, communications, or related fields is beneficial but not mandatory when offset by strong practical experience.

This position offers the opportunity to work within a forward-thinking company that leverages AI and digital innovation to drive business growth. The role is ideal for candidates who thrive in a results-driven environment and are eager to contribute to a team focused on delivering customized, high-impact digital solutions.