Customer Sales Specialist

TACK Solutions is seeking a confident and customer-focused Customer Sales Specialist to join our expanding team. The ideal candidate will blend excellent customer service skills with a sales-driven mindset, engaging clients to understand their needs, presenting tailored solutions, and generating valuable sales opportunities. This role requires a digitally savvy professional who can effectively communicate and build relationships while working in a fast-paced, target-oriented environment.

Key Responsibilities
- Engage professionally with customers through calls, emails, and digital platforms.
- Understand customer needs and recommend appropriate products or services.
- Identify and develop sales opportunities through meaningful customer interactions.
- Build and maintain strong, professional customer relationships.
- Handle inquiries promptly and provide solution-oriented responses.
- Follow up with prospective and existing customers to support sales conversions.
- Maintain accurate records of customer interactions, leads, and follow-ups.
- Utilize CRM systems and digital tools to manage customer and sales activities.
- Coordinate with internal teams to ensure a seamless customer experience.
- Work towards achieving assigned sales targets and performance KPIs.

Required Qualifications
- Excellent verbal and written English communication skills.
- Strong interpersonal, customer-handling, and negotiation abilities.
- Tech-savvy with confidence in using modern digital platforms and tools.
- Previous experience in sales, customer service, telesales, or related roles is preferred.
- Proactive, confident, and commercially driven approach.
- Strong follow-up and relationship-building skills.
- Ability to thrive in a fast-paced, target-driven environment.
- Willingness to work night shifts (8:00 PM – 5:00 AM).

Preferred Qualifications and Benefits
- Competitive salary package ranging from PKR 70,000 to 100,000.
- Opportunity to engage with international customers and diverse business environments.
- Professional growth and career development prospects within a structured and collaborative workplace.
- Exposure to a digitally driven work culture that supports continuous learning and advancement.

This position is based onsite at DHA Phase 7, Karachi, and requires working the night shift. If you are confident in customer communication, commercially motivated, and eager to grow within a dynamic sales environment, TACK Solutions invites you to apply and become part of our team.