Customer Service Representative-CSR

We are seeking confident and energetic Customer Sales Representatives (CSRs) to join our sales team, focusing on the UK market. This role primarily involves making outbound calls, generating and qualifying sales leads, engaging with customers, and supporting the sales of IT hardware products. The ideal candidate will be target-driven, possess strong communication skills, and be comfortable working in a dynamic sales environment.

Key Responsibilities
- Generate and qualify sales leads to build a robust sales pipeline.
- Introduce IT hardware products effectively to potential customers.
- Follow up on quotations, inquiries, and orders to ensure smooth sales processes.
- Build and maintain strong customer relationships to foster loyalty and repeat business.
- Maintain accurate customer records and manage timely follow-ups.
- Consistently achieve daily, weekly, and monthly sales targets.

Required Qualifications
- Bachelor’s degree is preferred but not mandatory.
- Open to fresh graduates as well as experienced candidates.
- Excellent English communication skills are essential.
- Confident and professional communication style.
- Previous experience in customer sales, telesales, cold calling, or telemarketing is advantageous.
- Basic knowledge of IT hardware products is a plus.
- Must be target-oriented and motivated to work in a sales-driven environment.

Preferred Qualifications and Benefits
- Competitive salary ranging from Rs. 50,000 to Rs. 70,000 per month.
- Attractive commission structure to reward sales performance.
- Monthly performance bonuses to recognize outstanding contributions.
- Employee benefits including EOBI (Employees’ Old-Age Benefits Institution).
- Annual and performance-based salary increments to support career growth.
- Opportunities for professional development and career advancement.
- Appreciation-based incentives such as lunch or dinner events to celebrate achievements.

This is a full-time, permanent position with working days from Monday to Friday. The role requires the candidate to work in person at our office located in Al-Hafeez Shopping Mall, Gulberg III, Lahore. The focus market for this position is the UK.

Candidates should be prepared to demonstrate strong communication skills, particularly the ability to engage with UK-based clients confidently and without reliance on scripted dialogues.

If you are enthusiastic about sales and eager to grow your career in the IT hardware sector, this opportunity offers a supportive environment with clear paths for advancement.