Customer Service Representative (CSR) / Project Manager

KGT Global is looking for a motivated Customer Service Representative (CSR) / Project Manager to join their team at the Nazimabad office in Karachi. This on-site role is ideal for fresh graduates who are eager to develop their skills in a fast-paced and dynamic environment. The position offers a competitive salary package that includes a basic pay plus commission, providing an excellent opportunity for both professional growth and financial advancement.

Key Responsibilities:
- Engage with customers to provide accurate information and efficiently handle inquiries, concerns, and requests related to products and services.
- Build and maintain strong relationships with customers to enhance service quality and competitiveness.
- Communicate timely updates to customers, monitor service issues, and ensure their prompt resolution.
- Uphold a positive customer experience that contributes to achieving high Quality Assurance (QA) scores.

Required Qualifications:
- Bachelor’s degree (BS) or higher.
- Excellent command of English, both written and verbal.
- Strong customer service orientation with a collaborative and team-focused mindset.
- Effective problem-solving skills with the ability to explain technical information clearly and simply.

Preferred Qualifications and Benefits:
- Open to fresh graduates, offering unlimited exposure to various facets of customer service and project management.
- Opportunity to develop and refine skills within a supportive, learning-oriented environment.
- Gain valuable experience that helps build a clear and rewarding career path.
- Work alongside a diverse and highly trained professional network.
- Competitive monthly compensation ranging from Rs30,000 to Rs45,000.
- Strictly on-site work at the Nazimabad office in Karachi.

KGT Global is dedicated to fostering your professional growth by providing a nurturing environment where you can gain meaningful experience and shape your future career.