Customer Service Representative

Naseeb Enterprise Inc

۲۳ گھنٹے پہلے شائع ہوئی 37 نے دیکھا Report Job

PKR. 30,000 - 30,000/Month

Join Skin Xperts by Dr. Javed Alam Farooqui as a Customer Service Representative and become an integral part of a team committed to delivering exceptional customer experiences. In this full-time role, you will handle customer interactions primarily through WhatsApp, ensuring timely responses, order confirmations, and product promotion to enhance sales. This position offers a competitive monthly salary ranging from Rs30,000 to Rs40,000. Success in this role requires strong communication skills, the ability to manage pressure effectively, and a dedication to maintaining high standards of customer service.

Key Responsibilities:
- Respond promptly and professionally to customer inquiries received via WhatsApp.
- Clear all messages daily, addressing and resolving customer concerns efficiently.
- Confirm customer orders and provide timely updates regarding their status.
- Actively promote products to customers to support sales growth.
- Maintain consistent, high-quality customer service throughout all interactions.

Required Qualifications:
- Education: Intermediate or Graduate level.
- Language Skills: Fluent in Urdu with intermediate proficiency in English.
- Strong communication and problem-solving skills.
- Ability to work well under pressure and handle multiple tasks simultaneously.
- Previous experience in customer service is preferred but not mandatory.

Application Requirements:
Candidates should bring an updated CV along with their original CNIC and a photocopy of the CNIC to the interview. These documents are necessary to complete the application process.

Join Skin Xperts and contribute to a customer-centric environment where your efforts will be appreciated and your professional growth supported. We look forward to welcoming motivated individuals who are eager to make a difference in customer service.